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FAQ
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What types of payment do you accept?Paypal, Venmo, & Zelle. No checks are accepted. A $50.00 non-refundable deposit is due at booking and the full balance is due the day before the event.
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What's included in the sleepover package?Hand made tent Deluxe Memory Foam Mattress Mattress pad Fitted sheet Light blanket Themed decorative pillows LED fairy lights Theme specific bunting/garland/tulle Bed tray Lantern or tray light fixture Chalkboard Rug Other theme related items Guests bring their own sleeping pillow for hygiene reasons. Tents must be set up in a pet-free area and smoke free home.
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How much space will I need to clear out before the sleepover?Each assembled tent is approximately 72"H x 42"W x 78"L and the mattresses are 78"L x 38"W. Keep in mind, additional room is needed for breakfast trays, props, walking space, and any extras. If you are unsure, just ask! Customers are responsible for moving furniture and clearing out enough space prior to delivery and set up. Glamorous Glamping will not move furniture or personal items due to liability reasons.
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How long does it take to set up?Set up time varies based on the amount of tents and add-ons. We typically request 1-3 hours for set up.
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What areas do you service?Glamorous Glamping is based out of Spring Hill, Florida in Hernando County. We service 30 miles from zip code 34609. If you are outside of a delivery area, no problem! A long distance service fee of $50 will be applied to events outside of our service area.
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What if I need to cancel or reschedule?A $50.00 non-refundable deposit is due at the time of booking and the full balance is due the day before the event. If you need to cancel you will forfeit the $50.00 deposit. However, if you reschedule within 14-days advance notice, the $50.00 deposit can be applied towards another available date. Please read our Rental Terms & Conditions Agreement for all policies.
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What happens if the tents/items get damaged during an event?In order to prevent damage we do not allow eating, drinking, or art activities (e.g. slime, coloring, glue, painting, nail polish, ..etc.) in or around the tent area or on the mattresses. Tents must be set up in a pet-free area and smoke-free home. If a Glamorous Glamping item is damaged you will be responsible for payment.
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What is your cleaning policy?Hygiene and cleanliness are of utmost importance! All tent covers and linens are laundered after each event using sensitive washing detergent. Mattresses, pillows, and decorative items are always disinfected after every use. In addition, we use removable/washable mattress covers.
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What are your Rental Terms & Conditions?Please read our Rental Terms & Conditions here.
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